top of page

CUSTOMER SERVICE
Have questions? We're here to assist you! Call us at (11) 3456-7890 or send an email to support@luminastudio.com

Thank you for reaching out!

FAQ

FRETE
How can I track my order? It's simple! You can track your order through the link we provided in your confirmation email. If you have any issues, feel free to contact us for assistance.
What are the shipping options? We offer various shipping methods to cater to your needs, including standard and express delivery options.
How can I return an item? If you're not completely satisfied with your purchase, you can easily return items within 30 days of receiving them. Please visit our Returns page for detailed instructions.
How do I contact the carrier? You can reach out to the carrier's customer service directly using the contact information provided in your shipping confirmation email.
Do you offer international shipping? Yes, we ship to several countries in Europe and the USA! Check our Shipping Policy for more details.
What is your return policy? We want you to love your purchase! If you're not satisfied, our return policy allows for easy returns within 30 days. Visit our Returns page for more information.
bottom of page